Frequently Asked
Questions.

Property Reels turns your listing photos into cinematic, ready-to-post videos — complete with script, voiceover, drone footage, branding, and social-optimized formats. No filming, no editing, no dealing with video crews. You send photos, we send finished content.

We're built for real estate agents and teams in Ontario who want consistent, professional listing content without hiring a videographer or spending hours in editing tools. If you're posting on Instagram, TikTok, YouTube, or MLS — Property Reels is for you.

It's straightforward:

We don't send camera crews or film on location. We work entirely from the listing photos you already have. Using cinematic motion design, pacing, music, and drone footage, we turn your images into a polished walkthrough-style video. No travel, no scheduling, no on-site hassles.

After purchase you'll receive a secure upload link. Simply drag and drop your listing photos and fill in basic details — address, price, key features. Each property gets its own upload so everything stays organized.

No problem — we can create a polished video using any photos you have, including phone photos. When you later get professional shots, we can remake the video at no additional cost within your revision window.

Yes — in most cases our videos are MLS-friendly. If your local board has strict rules around branding, audio, or music, we can provide a clean version without those elements when needed. Always verify your board's specific guidelines, but we design with MLS compliance in mind.

Property Reels is built primarily for Ontario realtors — the GTA, Brampton, Mississauga, Oakville, Markham, Hamilton, and beyond. We can also support agents in any English-speaking market. Our multi-language voiceover capability helps you reach international and multicultural buyers as well.

Delivery time depends on your plan:

Every Property Reel comes with our Fast Delivery Guarantee. If we don't deliver your video within the promised window after receiving your photos and listing details, your next video is completely free. No fine print, no excuses.

Authority plan clients get same day delivery. Order before 11AM and your video is delivered that same day. Order after 11AM and it's in your inbox before 8AM the next morning — ready before your first showing.

Each plan includes a set number of revision rounds:
A revision round means you send all your feedback at once and we update accordingly.

Additional revisions beyond your included rounds can be purchased as add-ons. Most clients find their included rounds more than sufficient for each listing — we get it right quickly.

We create separate versions of your listing video with identical visuals but narrated in a different language — Punjabi, Mandarin, Arabic, French, Urdu, Spanish, and more. Each language version is its own downloadable file, ready to post to your target audience. Perfect for reaching specific buyer communities across the GTA, Brampton, Mississauga, and Markham.

Producer and Authority plans include voiceover in 2 languages per video as standard. Additional languages can be added to any plan for $47 per language.

Social optimization means we deliver your video in the right formats for each platform — 9:16 vertical for Reels and TikTok, 16:9 horizontal for YouTube and MLS — with pacing and hooks optimized for each. We do not post on your behalf on standard plans. We deliver ready-to-post files and you post them yourself. This keeps your accounts secure and your voice authentic.

Every video includes your name, logo, and contact details. Producer and Authority plans include a custom branded intro and outro that is built once and reused on every future video — so your brand stays consistent across every listing you post.

You do. Once delivered and paid for, you have full usage rights to use the videos across your website, MLS (where allowed), social media, email marketing, and in listing presentations. No licensing fees, no restrictions.

One-time plans are billed once at checkout with no recurring charges. Pre-Pay & Save plans are billed once upfront and load all your video credits immediately — no rebills, no monthly charges. Use your credits whenever listings come in.

Pre-Pay & Save lets you buy 3 bundles of your chosen plan upfront at a discounted rate — saving 16% to 30% depending on your plan. All credits load to your account immediately and are valid for 12 months. There are no rebills and no monthly charges. Slow month? Nothing is wasted.

Starter one-time credits never expire. Producer and Authority credits — both one-time and pre-pay — are valid for 12 months from the date of purchase. Real estate is seasonal, so we designed it this way intentionally. A slow month should never cost you anything.

Yes — you can purchase a higher-tier bundle at any time. Any existing credits remain in your account and can be used alongside new credits. There's no penalty for switching plans between purchases.

Yes. Our Empire brokerage plan starts at $2,500/month and includes 12 videos per month shared across all your agents, same-day delivery, all languages and formats included, and one dedicated point of contact for the entire brokerage. Contact us to discuss a custom arrangement.

Our Starter one-time plan is perfect for that — one cinematic listing video at $197 with no commitment. If you love it and want to pre-pay for more, your discount kicks in from your next purchase automatically.